About this session

Implementing ServiceNow for Governance, Risk and Compliance (GRC) is not just a technology project. It requires organizations to rethink processes, operating models, ownership and governance. In discussion, leaders will share real-world experiences of implementing or scaling ServiceNow for GRC. We'll explore what worked, what didn't, and which decisions had the greatest impact on long-term success.

The discussion will focus on practical lessons from ServiceNow GRC journeys: how to redesign processes instead of simply digitizing existing inefficiencies, how to manage dependencies and business continuity risks during implementation, and how to establish the right governance structures around the platform. We'll also explore how emerging AI capabilities within and around ServiceNow could reshape risk identification, control monitoring and compliance workflows.

Key discussion topics include:
- Implementing and scaling ServiceNow GRC: Assessing platform maturity, establishing the right governance and operating model, managing dependencies, and avoiding common implementation pitfalls.
- Maximizing value and resilience: Building resilient governance processes, selecting the right ServiceNow modules, harmonizing IT and OT, and understanding where the platform delivers the greatest value and where it has limitations.
- The future of GRC with AI: Exploring how AI can enhance risk identification, control monitoring and compliance, and how organizations can prepare for the next evolution of ServiceNow GRC.

Be prepared to share your experiences in this small gathering.

About the discussion:
• For Senior IT leaders in GRC, and IT Audit, with current or previous practical ServiceNow experience
• From large organizations

We have only limited spots, so be quick to sign up! If you cannot make it, make sure to cancel your participation to give space for others.